Back-office support for small businesses

Run your business without holding all of it in your head.

I take over the inbox, the follow-ups, and the behind-the-scenes work that keeps sliding, so nothing important sits waiting on you. You get your evenings back, and the business keeps moving when you step away.

Get the free workbook Or work with me ↓

Studios · Agencies · Real estate · Retail & wholesale · Service businesses

Free workbook

If you stepped away for a week, would it all still run?

Right now, too much of how your business runs lives in one place: your head. This free workbook helps you get it out.

Get It Out of Your Head is an 11 page workbook for owners who have become the bottleneck. Sort every task into what to keep, hand off, automate, or drop. Write the one page brief that makes a handoff stick. Know what the first 30 days with help should actually look like.

No spam, just the workbook and a few helpful notes. Unsubscribe anytime.

Is this you?

This is for you if any of this sounds familiar

💌

Your inbox is a second job

You check it at red lights, at dinner, and once more before bed.

⏰

Responses go out late

Not because you don't care. There's just one of you.

😬

One task keeps sliding

It's been on the list for weeks, and you think about it every time you sit down.

🎯

Hiring felt harder than coping

Training someone sounded like more work than doing it yourself, so you kept doing it.

Here's the truth

You don't have an operations problem.
You have a bandwidth problem.

Your business isn't broken. It just runs through one person, and that person is you. A better to-do list won't fix that. Handing the back office to someone who owns it will. Then things keep running while you're with clients, with your family, or actually off for the day.

Hi, I'm Jamie.

I've spent 20+ years in the part of running a business that nobody posts about. The scheduling. The invoicing. The onboarding doc that was never actually written. The software subscription nobody remembers signing up for.

Right now I run the back office for a yoga studio, a dance studio, a real estate team, and a wholesale brand. Four different industries, same problem underneath every one of them: the owner is the only person who knows how anything works.

I'm not a consultant who will hand you a strategy deck. I'm the person who logs in, does the work, writes down how it's done, and hands you back a business that can run without you in the room.

I keep my client list small on purpose, so when you hand something to me, it gets done and you hear back.

Ways to work together

Pick the level of support that fits.

The Project

$200

5 hours, one time

For the one thing that's been on your list for weeks: the inbox cleanup, the booking setup, the client files that need sorting. You hand it off, it gets done, and you get a feel for working together before committing to anything monthly.

Monthly Ops Support

$400/month

10 hours monthly

For the weekly admin that eats your evenings: inbox, scheduling, follow-ups, and the small stuff that piles up. You end each day knowing nothing important is sitting unanswered.

Fractional Ops Partner

$750/month

20 hours monthly

For when you want someone who owns the back office, not just helps with it. I run the systems, keep things moving, and flag only what needs your decision. You can take a real day off and the business doesn't notice.

Not sure which fits? Tell me what's piling up in the form below and I'll point you to the right one. If you don't need me yet, I'll tell you that too.

Start the conversation

In their words

What it's like to work with me

★★★★★

"Jamie went above and beyond to ensure nothing was missed. She's amazing at troubleshooting as well. I will definitely be using Jamie again."

Emily H.

★★★★★

"Jamie bid on the project with a short delivery requirement, delivered as promised, and did it thoroughly. We will be using Jamie again. Thank you."

KJ B.

★★★★★

"Jamie is a proactive communicator and a competent professional. She was an amazing support to our team on busy projects across web, marketing, and customer service."

Jade

For the holidays

Get holiday ready before November hits.

Do it yourself

The Holiday Ready Planner $27

Plan your whole holiday season in one afternoon. Pick your offer, map your calendar week by week, and use three ready-to-edit email templates, post prompts for the big shopping weekend, and a year-end admin checklist.

Get the planner